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First Smart Robotic Warehouse, Revolutionizing E-Commerce Logistics


A New Era for E-Commerce Logistics in Malaysia

Kuala Lumpur, 24 October 2024 – AFM Fulfillment (AFM) has unveiled Malaysia’s first-ever smart robotic warehouse, setting a new industry benchmark for efficiency, scalability, and precision. Seamlessly integrated with various e-commerce platforms, this cutting-edge facility promises faster, more accurate order fulfillment while driving down costs, marking a significant transformation in the e-commerce landscape.

Grand Launch Highlights Advanced Technology and Market Impact

The grand unveiling, officiated by YBhg. Dato’ Sri Khairul Dzaimee bin Daud, Chief Secretary of the Ministry of Entrepreneur and Cooperatives Development (MECD), drew prominent industry leaders and media eager to witness the game-changing potential of AFM’s smart robotic system. The robots operate 24/7, reducing labour costs and human error, and ensuring seamless order processing and inventory management.

Attendees were given a live demonstration of the warehouse’s capabilities, showcasing end-to-end processes that enable businesses to meet next-day and 24-hour delivery targets—a major competitive edge in today’s fast-paced e-commerce market.


Transforming Logistics with Innovation and Scalability

“This is a transformative moment for AFM Fulfillment,” said Mohammad Taufik Othman, Executive Chairman of AFM. “Our smart robotic system not only addresses fulfillment challenges but also reshapes the market with advanced technology, building a space-maximizing, productivity-boosting business for our clients.”

The scalable system ensures AFM can adapt to growing market demands, providing operational efficiency and long-term cost savings. The launch reinforces AFM’s commitment to continuous innovation, recognized by the Service Innovation Award, and underscores its plans to expand operations to Johor, Penang, East Malaysia, and beyond by 2027.

A Holistic Approach: Beyond Traditional Logistics

AFM Fulfillment offers more than logistics—it provides a complete ecosystem tailored to e-commerce brands. Its services encompass marketing, sales, and customer support, helping businesses scale and thrive in a competitive environment.

The warehouse’s strategic location also positions it as a central distribution hub, enabling clients to meet high service-level agreements with rapid delivery options. This holistic approach sets AFM apart from competitors, providing businesses with comprehensive tools to grow and succeed.




Leading the Future of E-Commerce Fulfillment

With technological innovation, strategic partnerships, and a customer-focused service model, AFM Fulfillment is redefining the logistics landscape. The smart robotic warehouse is more than just a facility—it’s a vision for the future of e-commerce, where businesses can rely on advanced, real-time performance tracking through a comprehensive dashboard to streamline their operations.

As AFM looks toward regional expansion, it is clear that the company is pioneering the future of logistics, ensuring businesses have the infrastructure and services they need to excel in Malaysia’s dynamic e-commerce sector.

Through innovation and leadership, AFM Fulfillment has set the standard for smart, efficient, and scalable logistics, ensuring businesses and customers alike benefit from a new era of seamless fulfillment experiences.

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